Terms and Conditions

General

Check-in

Check-in is from 4:00pm to 8:00pm. Please contact us if you need special arrangements for check-in.

Check-out

Guests must check-out by 11:00am. Late check-out (12:00pm) is available with our romance packages.

Guests per room: 2 maximum

Our suites sleep two people maximum, so please, no additional guests. Each suite contains one king size bed. Friends, relatives, and associates of staying guests are not permitted the use of the property or suites.

Adults Only

Our suites are perfect for a quiet, relaxing getaway. Guests must be at least 18 years old. Friends, relatives, and associates of staying guests are not permitted the use of the property or suites.

No Parties Or Events

We strive to provide our guests with a quiet, private experience. Please, no parties or special events. Friends, relatives, and associates of staying guests are not permitted the use of the property or suites.

Photograpghy

Our suites are perfect for a magical photoshoot — take all the pictures you like. We love seeing all of the videos and photos that our guests post to social media so feel free to tag us as well. Keep in mind that your photographer must be a staying guest.

Quiet Please

Our guests are entitled to the peaceful enjoyment of their stay during daylight hours. No noise after 10:00PM.

No Pets

Sorry, pets are not allowed. Please contact us if you have a registered guide dog.

Booking and Cancellation

Payment

Full payment is due upon booking.

Booking CHanges

Changes to your reservation are free of charge up to 30 days prior to check-in.

No changes to your reservation within 29 days of check-in.

Cancellation

Cancellations made more than 30 days prior to check-in will be issued full refunds (less a $25 service fee).

Cancellations made within 15-29 days of check-in will be issued a 50% refund.

Cancellations made within 14 days of check-in will not be issued refunds.

No refunds will be issued for late arrivals or early departures.

Damage Protection

Pre-Authorization

A pre-authorization of $500 is due the day of check-in and released 2 days after check-out.

Property Damage

Please treat our property with care and respect. Full charges will apply for replacements or repairs to the property, gardens, suites, decor and other items. Any damage will incur a minimum repair fee of $500.

No Smoking

Smoking of any kind is prohibited on the entire property, including the driveway, parking lot, courtyard, gardens and suites. This includes, but is not limited to, cigarettes, cigars, e-cigarettes, vapes, and cannabis. Any infraction will incur a minimum cleaning fee of $500.

Safety & Liability

Safety

Our suites and gardens are fully themed environments that include hard and uneven surfaces. Enjoy at your own risk.

Parking

Onsite parking is available. Complementary EV charging stations are also available. However, we are not responsible for damage or the security of your vehicle and its contents.